Commercial Rental LED Screens

Jinhe After Services:

• Telephone investigation: Our after sales team will call the user every month during the warranty period to follow up the working condition of the products, and to discover and solve problems, if necessary.

• Free guarantee repair (including labor and material); free repair service during the quality warranty period and reasonable charge for spare parts and maintaining service after the quality warranty period. We will never exempt our responsibilities on product owned defects.

• Responding time: upon receiving user’s notification, we ensure 24-hour after-sales technical support.

• Spare parts: necessary spare parts are provided together with products to customers.

• Free technical training: integrative and normative technology training is available for free to customers by our technical personnel to ensure they are skilled in regular operations of hardware and software of products and they are able to estimate and solve small problems.

• Software upgrade: lifelong maintenance of controlling system, incessant improvement of the system functions and continuous software upgrades.

• Site instruction service of installation is available.

Basic promise from Jinhe:
A: Full automatic production to control our high quality, best color consistency and get better performance.
B: Energy saving, low power consumption and long lifespan 100,000 hours (about 10 years).
C: We guarantee that the equipment we provide are brand new, complete and unused.
D: Good heat dissipation capability and high waterproof because of the unique design of vent fan (like shutter).
E: Our quality control throughout every process from materials-production- test-package-delivery